Spotahome Landlord Resource Centre

Guides and tips to improve your listing, understand how you get paid, and manage your tenants’ arrival and the day-to-day running of your rental.

Topics

Quick answers and deep dives, organised by subject, for the specific question you have right now.

Video tutorials

Prefer to watch? Screen recordings of the panel, step by step: the same content as the written answers, at your own pace.

  • Managing property listings in the landlord panel

    Update your listing, prices, and house rules from the panel.

    See full guide

  • How the Spotahome Plus commission works

    How the Spotahome Plus commission is calculated, with a real example.

    See full guide

  • Managing booking requests on Spotahome

    Review, accept, decline, or adjust a booking request.

    See full guide
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Your questions, answered

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Spotahome connects landlords and tenants for mid-term and long-term rentals, with stays ranging from 30 days to 1 year. It is not a short-term or vacation rental. You can list rooms, studios, or entire apartments and receive tenants such as students, professionals, or digital nomads.

The average length of stay on Spotahome is 5 months. However, you can receive tenants for stays from 30 days up to 1 year.

48 hours after the tenant's move-in date, via SEPA bank transfer to your account.

The tenant pays it directly to the landlord on the move-in day. Spotahome does not manage deposits.

Yes. Spotahome advances the monthly payment to the landlord even if the tenant has not paid, from the move-in date until the end of the contract, with non-payment coverage of up to 12 months in total. That total includes the security deposit, which the tenant pays you directly.

Spotahome covers direct material damage caused by the tenant or their guests to the items included in the official inventory of the property: damaged or broken furniture and appliances, structural damage (floors, walls, windows, doors), breakdowns in fixed installations (plumbing, electricity, heating), and cleaning and lock replacement (up to €200).

If the tenant leaves the property without respecting the 30-day notice period stated in the contract, Spotahome compensates you with up to one month's rent (after applying the deposit) and increases the visibility of your listing to help you find a new tenant as soon as possible. Requirement: the contract must expressly include the 30-day notice clause.

If the tenant confirms the booking but does not show up and does not respond to communications, Spotahome transfers the full first payment to you as compensation — 30 days of rent in Spain or 1 week in the UK. The reserved dates become available again immediately.

Spotahome Plus charges a commission on the total value of the contract: 8% in Spain, Italy, France, Belgium, Portugal and Ireland, and 10% in Germany and the United Kingdom. This model allows us to offer greater security to the landlord, including protection against non-payment, tenant verification, and coverage according to the terms of service, reducing risks during the rental. The exact amount is always clearly displayed before the contract is concluded.

Yes, it is necessary to have at least 1 month's rent as a deposit to access these guarantees.