Question 1

Is it possible to meet the tenant before accepting the booking?

Accepted Answer

The booking request includes all the relevant information from the tenant requesting the booking.

However, if you still need to know more, you can contact one of our agents to ask the tenant any further information you wish to know.

Question 2

Do I need to pay to list my property with Spotahome?

Accepted Answer

No. Publishing your property with Spotahome is totally free. We create your listing at no cost to you, and also pay for Homechecker verifications.

Question 3

What type of properties can I list on Spotahome?

Accepted Answer

You can advertise furnished rooms in shared apartments, studios, entire properties regardless of the number of bedrooms, rooms in student residence halls, shared rooms in properties with a live-in landlord/landlady.

Question 4

What rules and regulations do I need to consider before I become a Spotahome landlord?

Accepted Answer

The applicable legislation can vary according to the following:

1. City or country in which the property to be rented is located (entire property or property shared by bedrooms)
2. Landlord’s specific characteristics
3. Type of property that is being advertised (entire property or property shared by bedrooms)

Furthermore, Landlords will also have to face tax obligations for rental income which must be declared in the way and at the time set by the corresponding Tax Administration. Tax obligations also vary depending on the individual circumstances of each Landlord, and depending on them, the Landlord can benefit from incentives and bonuses in accordance with the legislation applicable to them.

We recommend Landlords listing their properties with Spotahome to be aware of the laws and regulations that may affect them and the ones that may be of application due to their specific circumstances. Therefore, we advise you to check with your lawyer, legal or tax adviser as well as with local authorities about the regulations, restrictions and obligations that may affect you as a Landlord.

It is important to check the regulations of the Neighborhood Association where the property is located that it is not prohibited to sublet or in case it is allowed, that you have the corresponding authorizations to sublet.

Question 5

What is Spotahome Plus?

Accepted Answer

Spotahome Plus provides landlords and property managers with complete protection and coverage against default payments. This comprehensive plan includes guaranteed monthly rent payments on the 5th of every month (coverage of up to 6 months), early check-out protection for up to 30 days, damage protection coverage for up to 2 months of rent, and secure and solvent tenants. With Spotahome Plus, you can enjoy complete peace of mind knowing that your investment is fully protected and that you'll receive your rental income on time, every time.

Question 6

Is Spotahome Plus free?

Accepted Answer

For an extra % of commission, you have guaranteed monthly rent on the 5th working day of every month, early check-out protection (up to 30 days), and secure and solvent tenants. You can check the percentage of commission inside the Plans section of the Landlord panel.

Question 7

What does Spotahome Plus offer?

Accepted Answer

Guaranteed Payments: You will receive your rent every month on the 5th working day no matter what.

Early exit coverage: If the tenant's plans change, we got you covered for up to 30 days notice.

TT's background checks: You’ll only receive secure profiles approved by credit worthiness via Open Banking analysis.

Damage protection: Spotahome will cover up to 2 months of damage.

We don’t ask you for exclusivity: You can still publish your property on other platforms - but we are the only ones to assure you the rent.

Default protection: If the tenant does not pay, we will still transfer your rent as expected.

Question 8

Where can I join Spotahome Plus?

Accepted Answer

If you're a landlord or property manager using Spotahome Plus, you can easily change your plan within your dashboard by navigating to the Plans section. From there, you can select a new plan that best fits your needs and budget. If you have any questions or concerns about changing your plan, you can also request a call from Spotahome's support team to help you through the process and address any issues you may have.